Shipping policy

Order Processing Times

All orders are typically processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive notification when your order has shipped.

Shipping Times

Items should be delivered within 3-5 business days of order confirmation email.

Shipping Costs

Free First Class Shipping included for all orders within the United States and Complimentary Expedited Shipping on all orders of $250+

*All packages include a tracking number and insurance for the price of your order.

Local Pickup

Vixen Vibes does not have the option for in-store pickup at this time. Be on the lookout for our flagship Miami Beach location. Grand opening coming soon...

International Shipping

Coming Soon...

Return, Refunds & Exchanges

We accept returns up to 60 days after delivery. If the item is unused and in it’s original packaging, we will refund the full amount minus $10 restocking fee. Please view our full return policy here or Email Gigi@VixenVibes.com to initiate a return.